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Mastering MS Teams – 1 Day

January 25 @ 9:00 am - 4:00 pm CST

This instructor-led 1-day course introduces many features of MS Teams.

This class is a instructor-led on-line event with student labs.

This class will be offered on-line and taken live remotely.

This course will provide an overview of MS Teams making you more productive.

9:00 am – 4:00 pm (Central Time)

Audience profile

The course is for team members and team owners who plan on using MS Teams.


Basic Windows and Microsoft Office skills are required. No prior Teams experience is necessary.

Who Should Attend?

This course is for users that want to understand the functionality of using MS Teams.

Topics covered in this course include:

Lesson 1: Getting Started with Microsoft Teams / Overview

  • Introduction to Microsoft Teams
  • Explore the Teams App
  • Teams Overview: What are Teams, Channels, and Tabs?
  • Understanding Conversations in Teams
  • Calls and Meetings in Teams
  • Collaboration with Office 365 Apps
  • Accessing Teams on Mobile Devices
  • Assessing Microsoft Teams for Your Needs

Lesson 2: Conversations and Sharing in Teams

  • Conversations in Teams
  • Creating and Formatting Posts
  • Boosting Engagement with @mentions
  • Customizing Notification Settings
  • File Discovery and Sharing within Teams
  • Managing Your Profile in Teams
  • Staying Updated with the Activity Feed
  • Saving Options for Later
  • Following and Favoriting Conversations
  • Tips for Effective Communication in Teams

Lesson 3: Calling and Meetings in Teams

  • Making Calls in Teams
  • Meet Now: Instant Meetings
  • Scheduling Meetings for Future Collaboration
  • Initiating Calls and Joining Meetings
  • Managing Call and Meeting Controls
  • Engaging participants: Utilizing Call and Meeting Management Tools
  • Keeping Track with Persistent Meeting History
  • Multitasking and Productivity during Meetings

Lesson 4: Organizing Teams and Channels

  • Creating and Managing Teams
  • Customizing Channels for Specific Needs
  • Managing User Roles and Permissions
  • Using Tabs to Organize Information
  • Leveraging Tags and Categories
  • Best Practices for Team and Channel Organization

Lesson 5: Collaborating with Office 365 Apps and Teams

  • Coauthoring Documents in Teams
  • Streamlined Email Integration
  • Teams Integration with SharePoint
  • Teams Integration with OneDrive
  • Teams Integration with Exchange
  • Teams Integration with Power Apps
  • Teams Integration with Power Automate
  • Teams Integration with Power BI
  • Mastering Search Capabilities within Teams
  • Maximizing Efficiency with the Teams Command Box

Lesson 6: Integrating Third-Party Apps and Services

  • Extending Microsoft Teams with External Apps
  • Integrating Popular Tools and Services

Lesson 7: Teams Administration and Governance

  • Administering Microsoft Team
  • Overview of Teams Customization
  • Teams Customization Options
  • Teams Customization Best Practices
  • Monitoring and Reporting
  • Keeping Up with Latest Teams Features


January 25
9:00 am - 4:00 pm CST
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